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About

Crombie Lockwood’s delivery to clients' is built around our operating aspiration:

“Through a commitment to understand our client’s business, we will earn their trust and, through proactive advice and solutions, position them to financially survive any insurable event.”

View our Client Aspiration video

We have added real meaning to this aspiration by specifically addressing the key components of it:

“Through a commitment to understand our client’s business”
• Allocating a specific Relationship Manager
• Completing a full needs analysis
• Creating an environment where you are assured continuity of tenure by your Relationship Manager so the accrued intellectual knowledge of your business is retained and built on year to year.

“Earning Trust”
• Developing a history of providing professional advice with your interests put first.
• Nurturing a lasting relationship between your organisation and Crombie Lockwood personnel.
• Reinforcing evidence of an outstanding experience in claims and account administration.

“Proactive Advice”
• Understanding it’s our job to give you the knowledge, advice and options to position you to make an informed judgment about your insurance spend and level of protection.

“Financially survive any insurable event”
• We ignore our industry’s blinkers. Our definition of “insurable event” encompasses:
  • Fire
  • Flood
  • Earthquake
  • Other Perils
  • Liability
  • Death
  • Disablement
  • Illness
  • Risk and Compliance
• Only by considering every aspect of every event can we promise to ensure “your financial survival”.

Crombie Lockwood is unique in our ability to provide this complete solution through one Relationship Manager, one invoice, one expiry and review date, all with one monthly payment.

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