Insurance administration services

Crombie Lockwood has a dedicated team who provides insurance administration services. These services include:

  • Claims management
  • Reporting and consultancy
  • Management of self insurance programmes
  • Interaction with customers
  • Specialised claims operations
  • Backroom administrative services and
  • Recovery services

With our extensive experience, we can advise you on all aspects of insurance operations and we will work with you to meet your requirements. We have systems in place to make our partnership easy and transparent, providing clear benefits for all involved.

Explore the insurance opportunity with us

If your business is considering offering your customers payment protection or a similar financial product, we’d love to meet with you to explore the opportunity. As New Zealand’s largest insurance broker, we are well placed to negotiate the best terms for you with underwriters.

Material damage recovery services

If your business struggles because of losses caused by third parties that are lower than your insurance excess, we can relieve you of the burden of recovering those costs. We’ll follow up with third parties to recover your costs on minor losses that your regular insurance doesn’t cover for you.

Reliable support system

Our third-party insurance administration team operates between Monday to Friday, 8.30am to 5.00pm, aside from statutory holidays. In all this time, we are available by phone to offer services to your customers.

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Important Information The information on this website is only intended to provide a general summary or introduction to a product, offering or service.  Any decision to purchase this product should be based on specific advice for your business or personal needs.  For further information on this product, offering or service please speak to your broker.