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About us

Our company

Crombie Lockwood has been helping New Zealanders protect what's important to them for over 40 years. We began as a small business in Napier back in 1978, and we're now one of the largest insurance broking companies in New Zealand. 

We arrange business, personal and life and health insurance on behalf of over 100,000 clients throughout New Zealand, placing insurance premiums of more than $1 billion.

In 2014 we joined Gallagher, a global leader in insurance and risk management services. This allows us to provide clients with alternatives to the New Zealand insurance market as needed.

We remain true to the Kiwi values we're built on, and today Crombie Lockwood is still run by two of its founders, Steve Lockwood and Carl O'Shea.

We are active in caring for our communities and back initiatives that enhance, protect and restore New Zealand and the things that matter to New Zealanders. We are an official partner of Save the Kiwi, a national charity supporting kiwi conservation projects.

"We help protect what's important to you so you're financially covered if things go wrong."

How we help you

With our specialist expertise and knowledge of the insurance market, we can arrange the right cover at a price right for you. 

  • We work with the New Zealand and international insurance markets on your behalf to identify and arrange the right policies for you;
  • We clearly explain policy details so you understand what you are covered for and important details that may impact a claim;
  • We review your insurance programme as your needs change to keep your cover up to date;
  • We guide you through the claims process and advocate on your behalf when needed, to help reach a good outcome.

Why choose Crombie Lockwood as your insurance broker 

Professionalism and client care

We hold ourselves to the highest professional standards, and aim to provide an exceptional level of client care.  

Our brokers are required to meet industry standards for conduct, competence and skill as set out in the Code of Professional Conduct for Financial Advice Services.

Crombie Lockwood is a member of IBANZ  (Insurance Brokers Association of New Zealand), and we are bound by its Code of Professional Conduct.

Our people

Today, Crombie Lockwood is a team of more than 900 people in 27 offices across New Zealand, in locations from Invercargill to Kaitaia

Crombie Lockwood leadership team

  • Steve Lockwood - Managing Director of Gallagher Australia & New Zealand
  • Carl O'Shea - Chief Executive Officer
  • Brord van der Kroft - Chief Financial Officer
  • Gillian Granger - Chief Operating Officer
  • Mark Jones - Chief Broking Officer
  • Greg Howarth - Chief Information Officer
  • Drew Gilpin - Executive - Branch Distribution
  • Debbie Lowe - Executive - Marketing & Client Experience
  • Scott Cresswell - Executive - People & Culture

Need to talk?
Call us now

0800 276 624

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