Our company

Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years. From our humble beginnings in Napier in 1978, we’ve proudly built up a network from Invercargill to Kaitaia.

Today we are a team of around 850 people in 27 local offices. We place premiums in excess of $800 million on behalf of over 100,000 customers.

In 2014 we joined Gallagher, the world’s fourth largest insurance broker. This international backing combined with our national resources enables us to negotiate the best benefits, conditions and premiums for our clients.

We remain true to the Kiwi values we're built on, and today Crombie Lockwood is still run by two of its founders, Steve Lockwood and Carl O'Shea.

Our commitment to protecting New Zealanders extends to our partnership with Kiwis for kiwi and sponsorship of the Crombie Lockwood Kiwi Burrow.

Your trusted insurance advisers

We work with you to understand your needs and provide you with advice on the best coverage for your risks. Crombie Lockwood brokers are your trusted insurance advisers, and will:

• work with the New Zealand and international insurance markets on your behalf to get you the best cover for your needs;
• explain insurance policies in ways that are easy to understand;
• review your insurance programme as your needs change to keep your cover up to date;
• guide you through the claims process and advocate on your behalf when needed.

Why use a broker? Read our Q&A on the role of a broker, and how they work with you. 

Specialist knowledge and solutions 

Our brokers provide advice on personal, business, and corporate insurance solutions. 

We have specialist brokers who are expert in specific industries and areas of risk ie aviation, construction, cyber, marine. And we also work with industry bodies and associations, to tailor insurance schemes and solutions for members. 

We provide insurance advice to the growing Asian migrant businesses community {LINK}, in a range of sectors from tourism and construction through to retail.

In addition we have also developed our own leading insurance solutions with SmartPAK  – a comprehensive cover package for SMEs, CyberSAFE, and Onesurance, an innovative personal insurance range.

Leadership team

• Steve Lockwood - Managing Director of Gallagher Australia & New Zealand
• Carl O'Shea - Chief Executive Officer
• Kate Devereux - Executive - People & Culture
• Drew Gilpin - Executive - Broking Growth
• Gillian Granger - Chief Operating Officer
• Greg Howarth - Chief Information Officer
• Mark Jones - Chief Broking Officer
• Debbie Lowe - Executive - Marketing & Communications
• Brord van der Kroft - Chief Financial Officer