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19 August 2020

Coronavirus (Covid-19) and your insurance

This page contains advice and updates for clients relating to the impact of Covid-19 on insurance policies and risk management. It is regularly updated and the most recent advisories will appear at the top of the page. 

Crombie Lockwood continues to provide comprehensive insurance advice and support to clients during this challenging time. If you have questions about how this affects you and your business please contact your broker. 


Client Advisory     

Business interruption insurance - 14 August 2020

Business interruption and Covid-19

Building resilience through business continuity planning - 14 August 2020

Building resilience through business continuity planning

Trade credit insurance - 14 August 2020 

Trade credit insurance advisories

Schools insurance - removal of electronic devices - 13 August 2020

Schools insurance 

Advice on insurance cover for schools where students take electronic devices such as laptops and Chromebooks home on loan during Covid-19 school closures. 

Construction insurance - 13 August 2020

Guidance and advice from our construction insurance specialists on risk mitigation and cover for construction projects during Covid-19 and alert level stages: 

Cybersecurity - 13 August 2020

Cybersecurity during Covid-19 alert levels

We've seen that the increase in New Zealanders logging on from home can create additional vulnerabilities in otherwise secure internal computer systems. And the disruption caused by Covid-19 is continuing to present opportunities for cyberattacks and data breaches.  Our recent client advisories provide guidance on managing risk at this time: 

Employment practice liability and employment disputes insurance - 13 August 2020

Employment practice liability and employment disputes insurance

The economic impact of Covid-19 is seeing some business owners restructuring their workforces to respond to the challenging circumstances. With this comes a heightened risk of personal grievance claims from employees which may trigger an employment practice liability (EPL) policy, also known as employment disputes (ED) insurance. 

Landlord insurance - 13 August 2020

Our client advisory for landlord insurance policyholders, answers questions on property inspections and rent protection during Covid-19 alert levels.

Travel insurance - 20 July 2020

Travelling within New Zealand 

Most New Zealanders are unaware that many of the risks we consider when travelling internationally also apply when travelling domestically. We outline some of those risks and explain why domestic travel insurance should be considered when planning your next trip.

Travel insurance policyholders - Last updated May 2020 

Many insurers have removed some or all cover for Covid-19-related issues for travel to countries affected by the outbreak. It is important to check policy wordings to understand how the restrictions affect your cover. Links to information from insurer partners summarising their position on cover for existing and new policy holders are listed below:

If you have any questions not covered by the insurer's website please contact your broker.

Aligning your insurance in the Covid-19 environment - 19 May 2020

As businesses look to control expenses, we look at some approaches for managing risk while reducing cost and maintaining essential insurance cover. 

Car insurance - 19 May 2020

Car insurance when used for business

Motor vehicle owners should be aware that at level 2 and level 3 under your private motor vehicle policies you are not covered for business use, such as the delivery of goods or food.


Boat and pleasurecraft insurance - 30 April 2020

If a boat is used against Government advice when alert levels prevent or restrict use, insurers may not provide cover for damage to your boat (including if it is confiscated), or for liability to any third parties. 

If you have questions about your boat and pleasurecraft insurance please contact your broker. 


Home and contents insurance - 12 April 2020

Our client advisory answers common questions about how home and contents insurance policy conditions under lockdown due to Covid-19.

This includes the role of home valuations, property settlements under high alert levels, equipment cover when working from home, contents in storage and more.

Read the full advisory: Covid-19 and your home and contents insurance.     

Other personal and business insurance policies

Other personal and business insurance policies

Policy exclusions for events relating to infectious or contagious disease may apply to some policies not already mentioned on this page. This means that cover may not be available. Your broker can review and advise based on your individual situation.

Resources to help you and your business

We understand this is a difficult time for clients in managing the impact and certainty caused by the coronavirus pandemic.

Resources you may find helpful in managing your business through the evolving situation are listed below.


Business information


General Covid-19 information and advisories 

If you have any further questions please contact your broker.

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