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26 March 2020

Coronavirus and your insurance policy

The active outbreak of COVID-19 (coronavirus) continues to evolve.

While the situation develops it is important to check government and international websites for the latest updates as they may affect cover under your insurance policy:  

Travel insurance policy holders

All insurers are continuing to monitor the situation, and their position on what is and isn't covered by policies is subject to change. Many insurers have removed some or all cover for coronavirus-related issues for travel to regions affected by the outbreak. It is important to check policy wordings to understand how the restrictions affect your cover.

Links to information from insurer partners summarising their position on cover for existing and new policy holders are listed below.

For Uni-Care support phone 09 362 4039.

Our brokers will continue to provide you advice and support. If you have any questions not covered by the insurer's website please contact your broker.

Business interruption and material damage policy holders

Generally, this type of event is not one that business insurance policies can respond to. In addition, all insurers include a standard exclusion in their policy wordings regarding infectious diseases, specifically ‘Notifiable Infectious Diseases under the Health Act 1956’. According to the New Zealand Ministry of Health, coronavirus became publically notifiable on 30 January 2020 so any loss arising as a result of coronavirus would not be covered. 

We understand this is a difficult time for clients in managing the impact of the coronavirus on their businesses. Resources you may find helpful in managing your business through the evolving situation.

If you have any further questions please contact your broker.

Early childhood business insurance policy holders

Coronavirus information for early childhood businesses clients is available here. 

Landlords insurance policy holders

Property inspections

  • Policies include specific conditions that inspections must be carried out within specified time frames (or claims may be declined) so it is very important to check your policy wording or contact your broker. Insurers don't want to enforce inspection requirements that go against Government advice and will be taking a pragmatic approach to claims where a scheduled inspection was unable to be completed.

Loss of rent

  • Landlord policies will not cover rent lost due to tenants having their income reduced or losing their job, or because properties are unable to be shown to prospective tenants. Compensation may be available via the Government’s wage subsidy and leave payment schemes.

Other personal and business insurance policies

In many cases, policy exclusions for events relating to infectious or contagious disease may apply. This means that cover may not be available. Your broker can review and advise based on your individual situation.

Insurance advice and support during COVID-19 

Crombie Lockwood continues to provide comprehensive insurance advice and support to clients during this challenging time.



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