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Retirement village and care facility insurance

Retirement village and care facility insurance

For more than 25 years we have been the specialist risk adviser and broker to the retirement villages sector, and are proud to be the Retirement Village Association’s preferred insurance partner. 

VillageProtect is our comprehensive retirement village and care facility insurance that specifically addresses the insurance needs of aged care businesses. We also provide a special group insurance facility to village residents. 

VillageProtect includes special provisions we have negotiated with insurers to address the specialised risks involved in operating a retirement village or care facility, and when you need to lodge a claim, we’ll guide you along the easiest pathway possible.

What retirement village insurance covers

Our tailored insurance solution gives village operators the best opportunity to keep their business financially viable following an insured event. VillageProtect is material damage insurance with special retirement sector clauses that offer you and your residents greater protection.

  • No natural disaster excess
  • All EQC excess costs on defined dwellings
  • 100% constructive total loss cover
  • Business interruption cover activated on the date of interruption, not date of damage
  • Separate cover options to meet obligations to residents
  • Committed insurer partner
  • Business interruption insurance tailored to the retirement village sector’s complex revenue streams
  • Temporary accommodation insurance
  • Special insurance policies to residents of retirement villages.
  • A suite of nine types of liability insurances, including professional indemnity and cover for directors and officers – this also pays for costs of enquiry and defence.
  • Motor vehicle fleet insurance
  • Construction insurance to cover buildings under construction
  • Travel policies based on declared annual travel.

Contents and motor cover for village residents

Residents from more than 130 villages choose contents and motor vehicle cover through our very popular group insurance facility.

As well as helping residents to live in a retirement village with lower costs, other policy benefits include:

  • Claims are settled for full replacement of most contents and personal effects including spectacles, jewellery, hearing aids, dentures and mobility scooters regardless of age.

  • Jewellery and watches are covered up to $5,000 per item before needing to specify them.

  • Temporary accommodation insurance if you can’t live in your unit due to an insured event. It is also additional cover should there be a shortfall in the temporary accommodation insurance your village operator may have arranged for you.

  • Your legal liability to pay for damage you cause to property belonging to someone else due to carelessness or your negligence is also included.
    Competitive motor vehicle premiums.

Ask for an insurance quote from Crombie Lockwood today.


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