Retirement Village and Care Facility insurance

More retirement village operators and care facility providers appoint Crombie Lockwood as risk advisor and broker than any other New Zealand insurance broker.

Their reasons are simple:

  • Crombie Lockwood is the only broker to offer complete insurance services to the retirement village sector – for operators and residents alike.
  • We have people who serve the senior living sector full-time. Having worked in the sector since its earliest days, they are familiar with the operation of senior living facilities and the legislative requirements relating to insurance.
  • From our wide experience, we have developed products with insurers that are the best suited to the retirement village sector.
  • We have also been a member and sponsor of the Retirement Villages Association since its inception.


Comprehensive retirement village and care facility insurance

All our insurance policies for senior living are tailored to reflect the special circumstances and requirements you have as the owner or operator of a residential retirement facility.

Crombie Lockwood can offer operators of retirement villages and care facilities:

  • Expert insurance advice from people who are specialising full-time in the retirement village and care facility sector
  • Material damage insurance with special retirement sector clauses that offer you and your residents greater protection
  • A lower natural disaster excess plus other money saving benefits
  • A streamlined claims service
  • Business interruption insurance tailored to the retirement village sector’s complex revenue streams
  • Temporary accommodation insurance
  • Liability insurances, including cover for directors and officers, as well as professional indemnity cover
  • Motor vehicle fleet insurance
  • Construction insurance to cover buildings under construction
  • Travel policies based on declared annual travel

For more than 12 years, we have also been providing special insurance policies to residents of retirement villages (See alongside).

Insurance experts serving the retirement industry

The retirement village and care facility business is complex. To get the best insurance, you have to deal with someone who understands how your business operates and the legal agreements you have with your residents.

Crombie Lockwood will provide you with sector tailored insurance policies at the best value price. These insurances include special provisions we have negotiated with insurers to address the specialised risks involved in operating a retirement village or care facility.

And when you need to lodge a claim, we’ll guide you through the claim process along the easiest pathway possible.

To discuss your insurance requirements and receive helpful advice, send an email to or call Steve Walsham (09) 357 4883.

To make an enquiry Click Here


Important Information The information on this website is only intended to provide a general summary or introduction to a product, offering or service.  Any decision to purchase this product should be based on specific advice for your business or personal needs.  For further information on this product, offering or service please speak to your broker.