Hit enter to search or ESC to close
Liability insurance
Bailees’ liability insurance
Bailees’ liability insurance provides coverage for the damage or destruction of property while under the care of a bailee. A bailee is a person or organisation that has temporary possession of someone else's personal property and is being compensated to do so. This could include a dry cleaner, parking valet, jewellers, repairers, storage company etc.
Bailees’ insurance covers the risk of liability if the goods you’re storing on behalf of others are lost or damaged.
Who needs bailees’ liability insurance?
If your business regularly takes possession of customer property – known as ‘holding it in bailment’, then the business is responsible for returning the property in the same condition as it was received. Any type of company that regularly stores, repairs or refurbishes customer property should consider adding bailee's liability insurance to their package of business-related insurance coverages.
Common types of businesses that hold property in bailment include:
- Warehouses
- Distribution centres
- Coolstores
- Boat or Car Storage
- Self-storage operators
- Catteries or kennels
- Musical instrument shops
- Jewellers
- Computer repair shops
- Tailors
- Banks with safe deposit boxes
- Mechanics
- Restoration companies
- Any valet services
- Couriers
- Cobblers
What does bailees’ insurance cover?
Other business insurances you might hold won’t cover you from costs arising from damage to or loss of a customer's property. Some liability insurance policies may cover the business if the item is damaged due to the owner or employee's negligence, but any other event, such as fire, extreme weather or burglary, are exempted from general liability and contents insurance policies.
Bailee's customers insurance provides coverage for property that is on, or in transit to and from, the bailee's premises. Events and perils covered in such policies include:
- Fire
- Lightning
- Theft
- Explosion
- Flood
- Earthquake
- Damage or destruction
Our brokers can advise you on the best bailees’ Insurance to provide liability cover for accidental loss to others’ property while in your care at your premises. In the event of a claim, we will work with you to get a resolution.
Find a
broker
CLAIM EXAMPLE
Music store
A professional cellist had just retired and needed to realise some of the value held in her three cellos. She gave one of them to a well-known music shop that specialised in classic instruments and they promised to promote its availability to their clientele and secure a sale for her. No money passed hands but there was a verbal agreement that the shop owner would receive a commission upon a successful sale. Three weeks later the shop was broken into and a number of items were stolen, including the cello. The courts concluded that commission meant the shop owner was a ‘bailee for reward’ and his failure to properly secure his premises constituted a lack of reasonable care. The shop owner’s bailees' liability policy stepped up to his defence paying for all legal costs plus the entire sum he was found liable for.